Skip to main content
ParcelTracer supports webhooks to help you receive updates about your orders. Every time an order is created, updated, or cancelled, we’ll notify your registered webhook endpoints automatically.

​
What Events Are Supported?

Currently, ParcelTracer webhooks support order lifecycle events:
  • ✅ Order Created
  • ✅ Order Updated
  • ✅ Order Cancelled

​
Example Webhook Request

Here’s an example of the payload you will receive at your webhook endpoint: 
{
  "id": 12345,
  "last_updated_at": "2025-06-20T12:00:00Z",
  "data": {
    "order_id": "12345",
    "status": "CREATED",
    ...
  }
}

​
Registering a Webhook

Go to the API Integrations page Go to the API Integrations page in the app. Click Register New to register a new webhook. Provide a unique name and the target URL of your webhook endpoint. Once you create the webhook, a secret key will be generated. It will be automatically downloaded to your device. Make sure to store this key safely, as it cannot be retrieved later.